Response Time
Need help? Our support team is ready to assist with account questions, withdrawals, technical issues, or general feedback. Contact us via live chat for the fastest replies, or send an email for account-related and payments queries. We aim to respond promptly and can guide you through verification, deposits, withdrawal steps, or promo details. Support is available across convenient channels to make things straightforward.
| Department | Contact |
|---|---|
| Customer support | [email protected] / Live chat - for account, verification, deposits and withdrawals. Email replies usually within 24 hours. |
| General enquiries | [email protected] - general questions and billing |
| Affiliate enquiries | [email protected] - partner enquiries and tracking |
| Phone | +1 416 582 7349 - English support line |
| Working hours | Live chat 24/7; email Mon-Fri, 09:00-18:00 ET |
Email Support
Email is our preferred contact method for detailed requests, account issues, or any situation that requires explanations or documents. Please include a clear subject line, describe your request, and provide up-to-date contact details and relevant account information to avoid delays. We’ll reply as promptly as possible and may request additional documents to complete verification or resolve your case.
Contact Form
Response Time
If you need help, our support team aims to respond to most inquiries within one business day. Simple questions are often resolved the same day, while complex matters such as KYC checks or payment investigations may take longer depending on their nature. For faster help try live chat, or email [email protected] with full details and we’ll get back to you as soon as possible.
Feedback
At All Stars we want to hear from you. Share feedback, suggestions, or ideas to improve the website and your playing experience. Every message is reviewed carefully by our team and used to refine features, promotions, and support. Your input helps us prioritize practical changes and fix issues quickly. Thanks for helping us make the site better.